I. T. Common, 5512 South Telluride Court, Centennial, CO 80015-2645
Tel: 303 680-3758 - Fax: 303 766-5322
© 2010 - ITCommon. All rights reserved.
We provide a range of Service Level Agreements that are designed to meet most customer's needs. Our services employ the features needed to deliver the support you require in an efficient and effective manner. Our key focus is to eradicate customer downtime as much as possible. We can even monitor your systems for you.
We offer a variety of service contracts to our customers. There is no standard service that can effectively cover all of your needs. You should have the security of knowing that your IT infrastructure will be serviced when that service is needed. We also offer pre-failure service on most essential servers and certain printers. We are genreally there before the failure of these mission critical systems. This offering adds to the comfort level that your systems will be available when needed.
Why not have:
Unlimited Support Calls
Annual costs to make budgeting manageable
Guaranteed Response Times*
Remote log-in to repair issues that can be administered in this way
Separate or Combined Hardware and Software coverage
Spares replacement covererage on server hardware
Real time fault logging
E-mail of pre-fault notification
* May not be available for all zip codes. Please query us on that.